For current patients
Current patients
Medically reviewed by Dr. Iman Yunis, DNP, PMHNP-BC · Last reviewed October 31, 2026
Your patient portal, refills, scheduling, and policies in one place.
New patients typically seen within 2–3 days
- ✓ Secure patient portal
- ✓ Visits 7 days a week
- ✓ Refills within 2 business days
The short answer
Use the Charm patient portal to message Dr. Yunis, request refills and appointments, and complete forms. Allow 2 business days for refills and messages. Cancel at least 24 hours ahead to avoid a $150 fee. For emergencies, call or text 988 or call 911.
Patient portal
Your Charm patient portal
Peak uses the Charm patient portal, a secure, HIPAA-compliant system connected to your health record. You receive an invitation by email after your first appointment is booked.
- Secure messagesNon-urgent questions for Dr. Yunis. Replies within 1 to 2 business days.
- Refill requestsRequest a refill at least 5 to 7 days before you run out.
- AppointmentsRequest a new appointment or a change to an existing one.
- Forms and questionnairesComplete check-in questionnaires such as the PHQ-9 and GAD-7 before visits.
Trouble logging in? Use “Forgot password” on the login page, or call (425) 477-9272 and we will resend your invitation.
Refills
Medication refills
- Request refills through the portal or by phone, at least 5 to 7 days before you run out.
- Please allow 2 business days. Refills are not processed on weekends or holidays.
- Some medications require a recent visit or monitoring, such as lab work, before a refill can be sent.
- Never stop or change a medication on your own. If you have side effects or concerns, send a message or book a visit.
Scheduling
Appointments and hours
- Hours: Monday to Friday, 8 am to 5 pm, and Saturday and Sunday, 10 am to 4 pm, Pacific Time.
- Visit format: visits are by secure video. For follow-ups, if video is not possible, Dr. Yunis may offer a phone visit with your consent.
- Where you need to be: you must be physically in Washington State during each visit.
- Before your visit: join from a private, quiet space with a stable connection, and have your medication list handy.
Policy
Cancellations and missed appointments
Your appointment time is reserved just for you. To be fair to other patients waiting for care:
- Please cancel or reschedule at least 24 hours before your appointment, through the portal or by calling (425) 477-9272.
- Cancellations with less than 24 hours’ notice and missed appointments are charged a $150 fee. This fee is not billed to insurance.
- Washington Apple Health and Molina Apple Health members are never charged this fee.
- This policy applies equally to every patient and is reviewed with you before your first visit.
Billing
Insurance and billing
- Update your insurance in the portal whenever it changes, so we can verify your benefits before your next visit.
- Copays, coinsurance, and deductibles depend on your plan. You can see estimated costs on our cost page.
- Self-pay rates are $300 for the initial evaluation and $150 for follow-ups. Self-pay patients receive a Good Faith Estimate before the first visit.
- Questions about a bill? Call (425) 477-9272.
Records and coordination
Records, forms, and your care team
- Request copies of your records, or letters for work or school, through the portal. Most requests are completed within 5 business days.
- With your written consent, we share your plan with your therapist, primary care provider, OB, or midwife.
- Moving out of Washington or switching providers? Let us know so we can help with a safe transition.
FAQ
Common questions from current patients
How do I request a medication refill?
Send a refill request through the patient portal or call (425) 477-9272. Please allow 2 business days, and ask at least 5 to 7 days before you run out. Some medications require a visit before they can be refilled.
What is your cancellation policy?
Please cancel or reschedule at least 24 hours before your appointment. Late cancellations and missed appointments are charged $150. Washington Apple Health and Molina Apple Health members are never charged this fee.
How do I message Dr. Yunis?
Use secure messaging in the patient portal for non-urgent questions. We reply within 1 to 2 business days. Please do not use email, text, or the portal for urgent needs.
Can my visit be by phone instead of video?
Visits are by secure video. For follow-ups, if video is not possible, Dr. Yunis may offer a phone visit with your consent. Coverage for phone visits depends on your insurance plan.
How do I update my insurance?
Upload a photo of your new card in the patient portal or send it by secure message before your next visit, so we can verify your benefits.
How do I get a copy of my records or a form completed?
Request records or forms such as work or school letters through the patient portal. Most requests are completed within 5 business days.
What should I do in a crisis?
Peak is not an emergency service. Call or text 988 any time, or call 911 or go to the nearest emergency room if you are in danger.
In a crisis? The portal and phone line are not monitored around the clock. Call or text 988 any time, or call 911 or go to the nearest emergency room if you are in danger.